- 1916 W Main St Princeton, WV 24740
- 304.425.9944
- Monday - Friday 8:00 am - 8:00 pm, Saturday and Sunday Closed
We believe every family deserves clear, respectful communication about their pet’s care — including how payment works. Our goal is to make this part of your visit simple, transparent, and free of surprises.
Payment is due at the time services are provided, and we offer several convenient
options to help you plan for your pet’s care.
If you ever have questions about which option is right for your situation, just text us —
we’re here to help.
Before moving forward with diagnostics or treatment, we’ll provide a clear estimate and
answer any questions you may have. We want you to feel informed and supported
every step of the way.
Some services require a deposit to reserve time, space, and staffing for your pet’s care:
Other deposits help us protect availability for pets who truly need same-day or scheduled care.
If you’d like to explore financing, we offer several third-party options that allow you to split your pet’s care into manageable payments…
You can learn more on our Financing page, where we explain each option clearly and help you understand what may fit your family best.
Pet insurance works differently than human insurance — you pay your bill at the time of service, and your insurance company reimburses you afterward. If you’re exploring insurance options, we recommend Pawlicy Advisor, a free comparison tool that helps you understand coverage and costs.
You’ll find the full explanation on our New Client Information page, where it fits most naturally into the onboarding process.
