Privacy Policy Effective Date: November 5, 2026 At All Creatures Clinic, Inc., we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard the personal information you provide to us through our website interactions and mobile communication channels.

1. Information Collection and Consent

We do not utilize interactive submission or contact forms on our website. Instead, we invite visitors to contact us directly via phone, text message, or email. By initiating contact with us or voluntarily providing your mobile phone number, email address, or pet details through these text-based communication channels, you consent to the collection and use of that information to fulfill your service request.

2. How We Use Your Information

We use the information we collect strictly to:

• Provide, manage, and coordinate preventive care and medical services for your pets.
• Process manual requests for records, prescriptions, and appointments.
• Maintain clear and accurate client communication histories.

3. Texting (SMS) Terms & Conditions

When you voluntarily provide your phone number and opt-in to text communications with All Creatures Clinic, Inc., you consent to receive message updates including client conversations, customer care, and preventive care or appointment reminders.

• Opt-Out: You can cancel our text messaging service at any time. Simply reply STOP to any text message to unsubscribe.
• Support: If you experience issues or need assistance with our messaging platform, reply with the keyword HELP.
• Rates & Frequency: Message and data rates may apply for any messages sent to you from us or to us from you. Message frequency varies based on your pet’s schedule and clinical needs. Texting consent is not a condition of purchase.

4. Third-Party Sharing and Privacy Protection

We maintain strict privacy boundaries for all mobile data. No mobile opt-in message consent or personal phone data will be shared with third parties or affiliates for marketing or promotional purposes. Your texting consent and mobile numbers are completely private and will never be sold, rented, or shared with outside entities.

5. Policy Updates and Contact

We may update this Privacy Policy from time to time. If you have any questions regarding our privacy practices or data handling, please contact us directly at MyVet@AllCreaturesClinic.com.